FREQUENTLY ASKED QUESTIONS
We make every effort to ensure that the products you receive match the images shown on our website. However, slight variations may occur due to differences in screen settings or minor updates from the manufacturer. If you have any concerns, feel free to contact us on WhatsApp for quick assistance!
This adds a convenient way for customers to reach out, making your service feel more accessible.
You can view and download your sale receipt by logging into your account on our website. Navigate to the "Orders" or "Purchase History" section, select the relevant order, and click on the receipt or invoice option. If you need further assistance, feel free to contact us via WhatsApp or customer support!
This provides clear instructions while also offering support if needed.
To return an item, please follow these steps:
- Log in to your account and go to the "Orders" or "Purchase History" section.
- Select the order containing the item you wish to return.
- Click on the "Return" or "Request Return" button and follow the instructions.
- Pack the item securely in its original packaging and label it with the return details provided.
If you need further assistance or have questions about our return policy, feel free to contact us via WhatsApp or customer support!
This ensures the customer understands the process and knows where to find help if needed.
Yes, we do our best to restock popular items as quickly as possible. If an item is currently marked as “out of stock,” you can use the "Notify Me" feature (if available) on the product page to receive an alert when it's back in stock. Alternatively, feel free to contact us on WhatsApp or customer support for more details about restocking timelines.
This reassures the customer and gives them actionable steps.
